This is an article I found as I was doing some research, but it does a great job of explaining why you should be picking and choosing clients rather than taking anyone that comes your way.

Some of the main reasons given include

1. Beware of a client who is playing law firm ping-pong, or a client that moves from firm to firm.
2. Avoid a client with unrealistic expectations or demands and who believes that your estimates, whether of time or outcome or costs, are guarantees instead of informed estimates.
3. Beware of clients with bad attitudes toward lawyers and the legal system.
4. Do not take matters that are outside of your normal areas of expertise. Cases in areas of law that the firm has little or no experience in should really trigger a client rejection.
5. Be careful when the client suggests that they know the process better than the attorney, or that they want the attorney to act as an automaton on their behalf

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Categories: Client Service